Ficus Capital safeguards the personal information you entrust to us. This Privacy Policy explains how we collect, use, store, and protect personal data.
Data collection
Types of personal data collected:
- Client information: name, contact details, financial records, identification documents
- Investor information: portfolio data, investment preferences, risk profiles
- Employee data: employment history, compensation details, personal contact information
- Website data: IP addresses, cookies, device details, browsing behaviour
How we collect personal data:
- Client onboarding and account setup
- Documentation provided by clients or service providers
- Publicly available sources
- Website interactions
- Direct communications
Legal basis for processing
We collect and process personal data only when we have a valid legal basis, such as:
- Consent
- Performance of a contract
- Compliance with a legal obligation
- Legitimate business interests
Use of personal data
We use personal data to:
- Deliver client and investor services
- Meet regulatory and compliance requirements
- Conduct marketing (with consent)
- Manage human resources
- Analyse and improve website performance
Data security
We protect personal data through:
- Strong encryption protocols
- Strict access controls
- Regular security audits
- Incident response planning
Data subject rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion (where permitted by law)
- Port your data to another service
- Restrict how we process your data
- Object to certain processing activities
Third-party sharing
We share personal data only with:
- IT and cloud service providers
- Auditors, legal advisors, and consultants
- Third-party financial service partners
- Regulatory authorities (when required by law)
Cookies and website tracking
We use cookies and similar technologies to enhance your experience and understand site usage. You can manage or disable cookies through your browser settings.
Updates to this policy
We may update this Privacy Policy periodically. Any significant changes will be communicated appropriately. Your continued use of our website constitutes acceptance of those changes.
Contact
For privacy inquiries or to exercise your data rights, please contact us at: Email: compliance@ficus.im Phone: +234 913 444 6590